Troubleshooting resources to help you during our distance learning.
The help desk number for Chromebook or MyMCPS issues is: 240-740-7023
MCPS Community Tech Support – For the technical needs of any student or parent during distance learning. To reach the
department the number is: 240-740-7022 or communitytechsupport@mcpsmd.org
Do you still need a Chromebook or MiFi hotspot?
Parents and guardians have the option of picking up new devices or replacing defective devices at MCPS' CTI every weekday from 10 AM-12 PM. CTI is located at 45 W. Gude Drive in Rockville.
Do you need access to the Internet for distance learning? Information about obtaining free internet service can be found by clicking the button below.
Video Links for Troubleshooting Help
Accessing MyMCPS Classroom
Updating your Chromebook
